LEGAL & COMPLIANCE

PAIA Manual & Privacy Policy

Last Updated: 30 June 2026

1. Introduction

TKE Graphics respects your privacy and is committed to protecting personal information and promoting lawful access to information in accordance with applicable South African legislation.

This page explains:

  • What information we collect
  • How we use and protect it
  • How information requests may be submitted

2. Company Information

3. Information Officer

The Information Officer is responsible for managing requests for access to information and overseeing personal information processing.

4. Information We Collect

TKE Graphics may collect and process the following information:

  • Full names
  • Email addresses
  • Phone numbers
  • Company information
  • Billing and invoice information
  • Design briefs and project files
  • Website enquiry information
  • Communication records
  • Marketing preferences

We only collect information necessary to provide our services.

5. Purpose of Collection

Information may be collected to:

  • Respond to enquiries
  • Deliver graphic design and creative services
  • Process invoices and payments
  • Manage projects and communication
  • Improve customer experience
  • Meet legal and business obligations

6. Disclosure of Information

TKE Graphics does not sell personal information.

Information may be shared only:

  • Where required by law
  • With service providers supporting operations
  • Where authorised by the client

7. Storage and Security

We take reasonable administrative, technical, and organisational measures to protect information from unauthorised access, loss, misuse, alteration, or disclosure.

Information is retained only for as long as reasonably necessary.

8. Cookies and Website Usage

Our website may use cookies and analytics tools to improve functionality and user experience.

You may disable cookies through your browser settings.

9. Access to Information Requests (PAIA)

A person may request access to records held by TKE Graphics by submitting a written request to the Information Officer.

Requests should include:

  • Full name and contact details
  • Description of requested record
  • Reason for request where applicable

Requests can be submitted to:

Email: enquiries@tkegraphics.org

10. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update information
  • Request deletion where applicable
  • Withdraw consent where legally permitted

11. Updates

This page may be updated from time to time. Continued use of our website constitutes acceptance of updated terms.

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